Product Consultant

About The Company:

We inspire bankers and revolutionize the way banks interact with their retail & corporate customers at their electronic banking channels.

Website: http://www.cr2.com/

Job Location: Bangalore

Salary: Upto 7 lacs per annum

Desired Experience:

- Ideally, hands on experience of the implementation of CR2 software projects (BankWorld / Sparrow) with a successful track record of working in a variety of customer facing situations and on at least three (3) CR2 implementation projects

-Alternatively, at least 3 years’ experience as a Product Consultant on other products including each part of the project life cycle

-Understanding the life-cycle of multi-phase, multi-tier, multi-party project plans with mixed discipline project teams comprised of customer personnel, 3rd Party personnel and CR2 personnel

-Good Knowledge in International certification process for global cards.

Tentative Date of Interview: will be communicated post registration window is closed

Job Description:

- Designing implementation/migration/testing plan

-Working with CR2 Architects and Integrators to implement the solution

-Assisting CR2 technical team in reviewing technical design and technical quality issues and processes

-CR2 software installation and configuration

-Implementing the designed business requirements

-Following up on issues with CR2 Customer Support team

-Assisting in end user training

-System integration testing

-Problem solving, troubleshooting issues/reporting and resolution

-Support to user acceptance testing

-Assisting customer in completing EFT switch certification process

-Documentation of the system and preparation of handover documentation for CS

Skill Set Required:

-Ability to communicate effectively with all levels of the customer organisation.

-Ability to meet deadlines and consistently achieve objectives.

-Excellent communications skills oral and written. Excellent standard of report writing. Ability to control meetings where opposing views are displayed and resolve without conflict.

-Good knowledge of IT skills

-Basic knowledge of Oracle

-Operating system knowledge –Windows/UNIX

-File processing – scripting languages

-Accomplished in the use of tools that have been designated as the current CR2 standards:

     1. Microsoft Visio – as a Schema and Network design tool

     2. Microsoft Excel    – for Issue recording, Change Control and Miscellaneous reporting

     3. Microsoft Word   – for General Communications and Reporting

     4. Microsoft PowerPoint – for internal/external presentations