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Process Trainer / QA

RuralShores Business Services Pvt Ltd
1-4 years  |  1.8-3LPA  |  Bagepalli

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Job Description

About The Company:
Deepa and Anjitha from Thirthahalli (Karnataka); Nayna and Usha from Bhiloda(Gujarat) and Elizabeth from Rathinagiri (Tamil Nadu) all have one thing in common. They say “My life has changed”. And they represent 2500 strong rural youth who all say the same. How did this happen? One simple yet compelling concept, truly an idea whose time had come made this possible. “Rural Shoring” is a rural-focused socio-commercial initiative dedicated to create employment in villages in India through its mission of impact sourcing in rural India. RuralShores is a social enterprise, pioneering the next major innovation to the corporate operating model. It is focused on providing underprivileged rural youth with sophisticated employability solutions and sustainable employment opportunities. It aims to help organizations tap the talent and markets of rural India and in the process integrate rural youth into knowledge economy. It offers its clients a game changing proposition to support their operational transformation efforts and cost savings and committed service levels that are enabled through a talented and dedicated workforce. In addition, we provide non-replicable access to rural markets that is critical to companies growing in India’s heartland. Over the past several years, RuralShores has evolved an “operating template” that can be applied for successful rural delivery across processes and geographical regions. This consists of three key elements (i) talent model honed to work with rural youth; (ii) sustainable operating centre business model and (iii) knowledge intermediation approach. RuralShores is a proven model. Currently we have 2500 employees in 17 centres in 10 states, delivering over 45 processes to more than 30 blue chip clients.
RuralShores offers its employees an opportunity to support their seasonal family income with a steady monthly income without having to migrate to the next big city. Their success in turn encourages fellow villagers to educate their children, including the daughters. Women constitute nearly 50% of our employees. It supports people looking for livelihood, operating only at sub-taluk level in backward areas with undergraduate educated youth from surrounding villages.
We are backed by an experienced management team and supported by industry leaders and global investors. Partnering with RuralShores provides corporates a unique opportunity to contribute to building of rural communities and supporting

Website: http://www.ruralshores.com/

Job Location: Bagepalli (100 KM from Bangalore)

Salary: INR 1.8 – 3 LPA

Desired Experience: 1-4 years

Tentative Date of Interview: will be communicated post registration window is closed

Job Description:
-Excellent communication skills in English and Kannada for Telecom BPO
-Hands on knowledge in Training, mutation and knowledge of reporting would be an added advantage/ Should be Good in Quality parameter’s
-Willing to work in rotational shifts
-Willing to work Bagepalli

Skill Set Required:
-Candidates with Good Communication skills in English and Kannada/Telugu any 1 of the Regional language are mandatory
-Preferably candidates from Domestic Inbound Telecom Process
-Preferably candidates with at-least 1 years of experience as Process Trainer or QA in paper

Interview Process:
-HR round ( Telephonic )
-Opps Round ( Telephonic )
-Client Round ( Telephonic )

  • Job Responsibilities: Process Trainer / QA
  • Education: B.Sc., B.Sc.(Hons.), B.Tech/B.E.
  • Work Ex: 1 - 4 yrs
  • Salary: 3 Lacs
  • Industry: IT

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