Process Trainer

About The Company: Cyfuture is a leading provider of data center, cloud and outsourced support services to clients in e-commerce, retail, information technology, software services, education, banking and finance sector and government bodies. Their solutions help clients increase their productivity and performance whilst they efficiently manage their business critical IT infrastructure and business support functions.

Website: www.cyfuture.com

Salary Details: Upto INR 1.8 LPA

Desired Experience: 1-2 Years

Tentative Date Of Interview: Will be communicated post registration window is closed.

Tentative Date Of Joining: November

Job Description: 

Aggressively drive Training & Development initiative in the Process/Team.

Proactively Bridge Skill gaps and result in enhanced Productivity.

Employee Development initiatives for new hires in the organization.

Check and maximize training effectiveness.

Training initiatives for various projects.

Ensure updating the existing content as needed.

Provide guidance and corrective measures to help the low performers to be more productive.

Help the management in decision making for the betterment of the process and productivity.

Proactively coach, mentor and counsel by providing recognition and constructive feedback for all trainers/trainees.

Actively participate in miscellaneous training projects and tasks as appropriate.

Be proactive in enhancing the effectiveness of the present team along with the new hires.

Facilitate Training need analysis and help with development and delivery of training.

Monitor the daily functions of the Process and ensure smooth operation of all activities. Take initiative to resolve issues, if any.

Reports to work regularly and on time.

Able to multi-task.

Skills Required: 

Excellent Communication skills in Hindi, English and regional language; verbal and listening skills.

Highly performance oriented/ target oriented.

Creating a supportive and engaging training environment.

Design and development of training curriculum

Well-developed Negotiation /Communication skills (Verbal & Written).

Ability to work in a team environment with a customer service focus.

Good analytical skills.

Proactive, punctual and reliable.

Energetic.

Interview Process: Face to face interview.