Process Associate (Non-Voice)

About The Company: 

Teletrics is located at the Pink city Jaipur and was incorporated in August 2016. The company was formed with the vision of providing cutting edge, innovative and affordable IT Enabled solutions. Teletrics is an IT-enabled and Business Process Outsourcing services provider, which is perfectly poised to provide integrated solutions, Customer Lifecycle, Back-office Lifecycle Management, IT outsourcing services and outsourcing solutions to many of the local and International companies in a wide range of industries including retail, insurance, mortgage, banking and financial services, healthcare, telecommunications, technology, travel and hospitality.

Website: www.teletrics.com

Desired Experience: Fresher

Salary Details: INR 1.2 LPA - INR 1.5 LPA

Job Location: Jaipur

Course Specialization: Diploma (All Streams)

Tentative Date Of Interview: Will be communicated post registration window is closed

Tentative Date Of Joining: Immediate

Last Date Of Registration: 6th February 2017 (Monday)

*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description: 

Providing Support over Chat to customers in UK.

Adherence of compliance parameters.

Ensuring meeting the daily SLA’s.

Highlight and report any complaint or discomfort from the customer to the management.

Maintain floor decorum at all times.

Ensure punctuality during operations.

Skills Required: 

Average English communication skills.

Excellent Written English Skills.

Good Computer Skills, MS Word, MS Excel, MS Power Point, internet browsing etc.

Ability to work under pressure.

Able to Handle Multiple Chats at a time.

Typing speed should be 40 Words Per Minute.

Typing accuracy should be 90%.

Willing to work in Rotational Shifts.

Interview Process: Face to face interview