Platform Support Engineer
National Instruments
0 - 3 Years
|
2 - 5 LPA
|
Bengaluru
we have been a catalyst in accelerating engineering innovation to solve the worlds greatest engineering challenges. As we step into the next decade of discovery, we€š„re continually pushing boundaries and strengthening our approach to engineering by equipping customers with tools and systems that dramatically advance how engineers and scientists work. Our software-centric platform is uniquely engineered to leverage modular hardware and an open ecosystem, empowering more than 35,000 companies worldwide. Headquartered in Austin, Texas, we operate directly in more than 40 countries with a global team of 6,400 employees.
Website: www.ni.com
Profile Offered: Platform Support Engineer
Job location: Bengaluru
Course Specialization: B.Tech/B.E. in Computers
Desired Experience: 0 - 3 years
Salary Offered: Rs 2,00,000 - 5,00,000 P.A.
Roles and Responsibilities:
Supporting Customer Success (up to 70% of available time).
Ensure Customer Success by Providing High Quality Technical Support to Customers via Phone/Email or onsite.
Increase Customer Proficiency by delivering Customer Education Classes.
Collaborate with Regional and global Counterparts and manage the customer issues for faster resolution and closure.
Deliver Technical Presentations at Marketing and Sales Events to unfold the efficacy of NI s Systems and Applications.
Deliver Web based Seminars.
Closely work with Sales team to deliver customer competency improvement programs
Build and manage demos for marketing events and sales needs.
Function as subject- matter- expert on the Sales Process.
Proficient knowledge of NI marketing and sales processes.
Education:
B.Tech/B.E.
Work Experience:
0 - 3 Years
Salary
2 - 5 LPA
Industry
IT
