About The Company:
Hermes is India’s No. 1 Retail Assisted E-Commerce network with more than 90000 locations across India and more than 9000 locations on the Philippines. Hermes retail points provide services such as money transfer, bill payments for e-commerce and utilities, travel and insurance payments, and many more.
Website: www.hermes-it.in
Salary Details: -
Freshers: 96,000 - 1.2 LPA
Experienced: 1.2 - upto 1.68 LPA
Desired Experience: Fresher to max 3 years
Job Location: Chennai
Tentative Date of Interview: will be communicated post registration window is closed
Tentative Date of Joining: Immediate
Job Description:
-Answer calls and respond to emails
-Willing to join immediately
-Handle customer inquiries both telephonically and by email
-Provide customers with product and service information
-Enter new customer information into system
-Route calls to appropriate resource
-Follow up customer calls where necessary
-Document all call information according to standard operating procedures
Skill Set Required:
-Proficient in Hindi
-Proficient in relevant computer applications
-Required language proficiency
-Good data entry and typing skills
Interview Process:
-HR
-Operations Round
Education:
B.Tech/B.E.
Work Experience:
0 - 3 Years
Salary
1.2 - 1.68 LPA
Industry
ITeS/BPO