Operations Support Executive(Service Delivery)-Trainee

About the Company:
Infozech is a leading provider of technology-led and data analytical solutions to Telecom – infrastructure, operators and communication service providers (CSPs).  Infozech has been delivering cost optimization and revenue management solutions, over the past 10 years to 80 customers across 25 countries. Infozech drives efficiencies through data capture, data analytics and generating actionable recommendations that helps to improve operational performance of leading Telecom operators. Infozechs innovative offering iTower (Infozech Tower Product Suite) provides an end to end solution for managing and reducing operating costs through tracking real time tower operations ,prediction and analytics.

Website: http://www.infozech.com/

Job location: New Delhi

Desired Experience: 0-1 Year

Note: Only male candidates should apply.

Target Batch Passout:  2014-2016

Salary: INR  2.4 LPA-This CTC will be applicable post the successful completion of training of 6 Months
Stipend during training period – INR 7500 per month
(The final CTC will depend upon candidates’ performance during the interview and will be at the company’s discretion)

Course Specialization: B.E./B.Tech/BCA/B.Sc

Tentative date of joining: Immediate

Tenative date of interview: Will be communicated post registration window is closed.

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:  
Candidate will be responsible for following:
-Daily, Weekly and Monthly activities as defined for the project
-IT Infrastructure Monitoring for the project
-Resolve routine customer problem and issues
-Log issues
-Create/Update Project related documents like User Manual, Troubleshooting Guide, Training material etc.
-Follow-up with Delivery on Bugs/Development related issues
-Awareness of defined SLAs and respond in accordance
-Awareness of defined organization and customer processes

Skill Set Required:
Candidates must have following skills:
-Good knowledge of PL/SQL, Linux
-Excel, Shell script (Preferred)
-Good communication skill
-Analytical skills
-Adaptable & Flexible

Interview Process:
-Written Test/Machine Test
-Face to face Interview

Last date to apply: 20 - March - 2017