Operations Executive

About the Company:-

We’re changing the way people think about transportation. Not that long ago we werejust an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it. For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer. And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

Website: www.uber.com

Job location: Bangalore

Desired Experience: 0-2 years of customer support or sales experience

Batch: 2016-2018

Date of Joining: Immediate

Salary: INR 3 LPA

(The final CTC will depend upon candidate’s performance in the interview and will be at the company discretion)

Course Specialization: Any Graduate

Tentative date of interview: Will be communicated post registration window is closed.

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Bond: 6 months contract

Job Description:

The role is a ground floor opportunity to help scale some new and existing functions for Uber. Uber has expanded the rides portfolio to have multiple options- Premier, Intercity, XL, Access etc. and that’s just the beginning! 

As an Ops Assistant, you will be responsible for driving awareness and growth for Uber Access by operationalizing multiple strategic partnerships and deals. You will be data and insight driven with exceptional customer service and communication skills. This is a great opportunity to work in an exciting, fast growing start-up environment with a world-class technology platform and team.

What You’ll Do:

- Develop partnerships that will help grow the high-value products portfolio

- Build meaningful, strategic and strong relationships with various partners

- Manage these relationships by providing valuable insights & 5-star support to these partners

- Operationalize partnerships in a way that helps increase the revenue of the product portfolio

- Provide valuable insights to the team which will help to make the promo constructs, and partnerships in general, more effective

What You’ll need:

- You are an effective communicator with the ability to interact with customers and experience in a customer facing role

- You have retail, restaurant, sales or customer support experience

- You can read and analyse data and have used excel

- You can quickly and efficiently troubleshoot problems

- You are self-motivated and a great team player

- Good to have: Passion for Uber and the ridesharing/startup scene in general

Interview Process:

- Multiple rounds of face to face interviews