Mistay Hospitality Private Limited - Operation Executive - Bengaluru
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Mistay Hospitality Private Limited

Operation Executive

Mistay Hospitality Private Limited

0 - 2 Years   |   1.7 - 3 LPA   |   Bengaluru
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Job Description
About the Company:
MiStay is a travel-tech startup founded by the alumni of IIT Chennai and is funded by Axilor Ventures. Currently, MiStay operates in over 75 cities with over 800 hotel partners. MiStay allows booking hotel rooms by the pack of hours with flexible check-in/ check-out time while giving hotels a new channel to increase occupancy and revenue.

Website: www.mistay.in

Profile Offered: Operation Executive

Job Location: Bengalore

Course Specialization: Any Graduate

Desired Experience: 0 - 2 Years

What does the company do?
MiStay is a travel-tech startup founded by the alumni of IIT Chennai and is funded by Axilor Ventures. Currently, MiStay operates in over 90 cities with over 1000 hotel partners. MiStay allows booking hotel rooms by the pack of hours with flexible check-in/ check-out time while giving hotels a new channel to increase occupancy and revenue.

Required Candidate profile:

  • Excellent communication skills with strong ability to empathise with people
  • Passion for customer management
  • Ability to calmly and quickly manage stressful situations
  • Have an eye to detail
  • Multi-tasking ability

 

Roles and Responsibilities:
Customer Management: Addressing the queries of customers or partner hotels over call & email and providing the required support.
Booking Management: Coordinating with the hotels to ensure every booking is well recorded to ensure a smooth experience for the customers.
Escalations Management: Resolving any customer grievances and managing the escalations promptly & appropriately to win back the trust of the customers.
Relationship Management: Monitoring & analysing the performance of partner hotels and managing healthy relationships with the partner hotels to maximize revenue from them
Support Services: Providing support in other functions as per the need such as onboarding the partner hotels to MiStay platform, providing research & analysis support to product, marketing, business development & other teams as required to drive growth

To know more,please visit  www.naukri.com/job-listings-Operation-Executive-Mistay-Hospitality-Private-Limited-Bengaluru-Bangalore-0-to-2-years-280419000939?src=simJobDeskJD&xp=3


Education:

B.Com., B.Tech/B.E.

Work Experience:

0 - 2 Years

Salary

1.7 - 3 LPA

Industry

Hospitality
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