Officer Member Relations (OMR)

About The Company: ESAF Microfinance is one of the premier microfinance institutions in India, particularly in Kerala, effectively empowering 7 lac members through 160 dedicated branches. ESAF started its Micro Enterprises Development (MED) program in 1995, which was an important intervention area. MED provided a broad package of financial and business development services to the socially and economically challenged men and women. In order to have a cost effective delivery of the services of microfinance operations through an RBI licensed NBFC, ESAF acquired Pinnai Finance and Investments in 2006 and transformed it as ESAF Microfinance and Investments (P) Ltd., in 2008.The vison of the Organization was guided by the principle of sustainable holistic transformation of the poor and the marginalized. The founder of ESAF ventured into microfinancing in 1995, by organizing self sustainable groups, to alleviate poverty and generate employment. Since then, ESAF has grown by leaps and bounds in the Microfinance sector,promoting microfinance as a viable, sustainable and effective means for creating jobs and reducing poverty.

Website: www.esafmicrofin.com

Salary: INR 1.58 LPA - INR 1.68 LPA

Job Location: Maharashtra, Madhya Pradesh, Chhattisgarh

Desired Experience: Fresher

Tentative Date Of Interview: Will be communicated post registration window is closed

Tentative Date Of Joining: Immediate

Job Description:

-Support in developing business and expansion in existing and new territories to achieve targets.
-Ensure effective delivery of Credit & Non-credit products to achieve product specific targets.
-Verify credit worthiness & quality of loan disbursements.
-Ensure quality documentation in all SHGs.
-Monitor member loan utilization to prevent loan misuse.
-Maximize member satisfaction by providing high quality & timely service and ensuring member engagement.
-Lead by example and ensure that your team strictly adheres to EMFIL values.
-Lead by example and establish quality, timeliness & efficiency in all activities in your team.
-Reduce overhead costs to increase profitability.
-Drive self and team productivity.
-Co-ordinate networking at the field level and establish relationship with village leaders, local government officers and functionaries, institutions and NGOs to engage stakeholders in the community.
-Extensive travel required for this role. Having his/ her own two wheeler preferred.

Skill Set Required: Communication Skills, Willingness to travel, flexibility

Interview Process:

-Face to Face Round
-Group Discussion
-Written Round
-Technical Roundma