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Officer – Customer Care

Windshield Experts
0-2 years  |  1.8-2.2LPA  |  Gurgaon

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Job Description

About The Company:

Windshield Experts is a service brand owned by Shield Autoglass Ltd. Shield Autoglass is a subsidiary of the leading automotive glass manufacturer - Asahi Glass Company, Japan. Today, with presence in 32 cities and 56 conveniently located service centers and a number of mobile vans, Windshield Experts, an ISO 9001:2008, certified company, holds the distinction of being India's largest automotive glass repair and replacement company.

Website: www.windshieldexperts.com

Salary: INR INR 1.8 - 2.2 LPA

Probation / Training Period: None

Desired experience: 0-2 years

Bond: No

Tentative date of interview: Will be communicated post registration window is closed

Tentative date of joining: Immediate

Job Description:

-Attending Customer Calls

-Maintain of customer enquiries & comments

-Coordinating with various centers

-Maintenance/checking of leads conversion

-Maintenance of customer complaints

-Customer feedback & surveys

-Highlight customer issues to reporting authorities

-MIS

skill Set Required:

-Good communication skills

-Past experience in automobile service/retail industry,

-Should have computer skills (MS Office)

-Should have conversant with Accounting Software(Tally 7.2,ERP)

Interview Process:

-Personal Interview

- HR round

 

 

  • Job Responsibilities: Officer – Customer Care
  • Education: B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.Sc., B.Sc.(Hons.), B.Tech/B.E., BBA, BBI, BBM, BBS, BCA, BCM, BDS
  • Work Ex: 0 - 2 yrs
  • Salary: 2.2 Lacs
  • Industry: IT

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