Since its creation in 1967, FM Logistic has become one of the international leaders in the fields of warehousing, transport and packing. As an independent and family-run Group, it is recognised as being expert in the consumer goods, distribution, perfume/cosmetics, manufacturing and health markets.
Website: www.fmlogistic.in
Profile Offered: Logistics Executive
Job location: Mumbai( Bhiwandi )
Course Specialization: Any Graduate
Desired Experience: 0 - 2 years
Salary Offered: Rs 1,50,000 - 2,50,000 P.A.
Roles and Responsibilities:
To Ensuring the proper SOP Follow up.
Prepare and maintain all daily & weekly MIS reports.
Maintain E-mail Communications with Customer and Internal Management.
Supervision and Control over daily warehousing operational activities.
Manage large amounts of incoming calls.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits by following up with Operations team.
Keep records of customer interactions, process customer accounts and file documents.
Maintain daily tracker of picking and packing, making reports like MIS report, picking report, packing report, dispatch report, case and loose quantity report, fill rate and on time report.
Education:
B.Com., B.Sc., B.Tech/B.E., BBI, BCA
Work Experience:
0 - 2 Years
Salary
1.5 - 2.5 LPA
Industry
Retail