CeX was founded in London in 1992. We have stores in India, UK, Spain, USA, Ireland, Australia, Portugal, Netherlands, Mexico and Poland.We buy, sell and exchange a range of technology and entertainment products, including cell phones, video games, computers, digital electronics, TVs and monitors, and music CDs.
Website: www.in.webuy.com
Profile Offered: Logistics Associate
Job location: Mumbai
Course Specialization: Any Graduate in Any Specialization
Desired Experience: 0 - 2 years
Roles and Responsibilities:
Liaising on email with internal customer care store/operations teams.
Logging updates on Google Sheets pertaining to a raised ticket.
Filing claims for packages lost/ damaged in transit as communicated by the courier partners.
Maintain records of claims approved/ rejected for accounting purpose liaising with accounts teams.
Escalating claims to the courier's dispute team when claims are rejected (situation based).
Coordinating with courier partners globally, DPD (UK), An Post (Ireland), DHL (Netherlands) other courier.partners around the world.
Working on any other Logistics related task as required by the Management.
Organizing and storing paperwork, documents and computer-based information.
Working on ad hoc projects.
Education:
B.A., B.Tech/B.E.
Work Experience:
0 - 2 Years
Salary
Confidential
Industry
Manufacturing