Capita is the UK¢¢s leading provider of business process management and integrated professional support service solutions. With 70,000 dedicated staff across the UK, Europe, South Africa and India, we help make processes smarter, organisations more efficient and customer experiences better.
Our Indian operations were set up in 2004 and our clientele consists of leading UK brands in the Telecoms, Utilities, Retail, Financial Services and Logistics space. Our services include a wide spectrum of capabilities such as multichannel customer management, digital back office, finance & accounting, insights & analytics and technology services.
With c8000 staff across 5 offices (Mumbai, Pune and Bengaluru), we have a vibrant and inclusive culture that pursues excellence, values integrity and works towards delivering outstanding customer service. In 2017, Capita India was ranked among the Top 100 Companies for Women in India in an independent survey conducted by Working Mother & Avtar.
Website: https://www.capita.co.in
Profile: LMS Administrator
Job location: Mumbai
Course Specialization: Any Graduate
Desired Experience: 1 - 6 years
Requirements:
- In-depth knowledge of one of Workday or SuccessFactors LMS; both preferred. Willing to train on system if applicable.
- End to end responsibility for the administration and coordination of the Learning Management System (LMS)
- Creation of content in LMS - digital and non-digital interventions
- Structure courses in to learning pathways
- Creation of other items in the system such as: Assessments, evaluations, etc
- Assign training through automation or ad hoc basis
- Upload, test and deploy digital content (Video, SCORM, etc)
- Provide 1st line support to learners for any LMS queries they have
- Create and run reports as required
- Maintenance of system, including managing content duplication
- Managing Group Learning inbox and any query logging system
- Day-to-day phone and email supporting with all aspects relatedto the e-Learning
- First point of contact for all queries related to training content
- Sending compliance reports on request
- Providing support with reports (granting access and how to run)
- Uploading training results to LMS (e.g. passed via paper version of training or on different platforms)
Education:
B. Pharm, B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.Des, B.E-Com., B.F.Tech, B.Sc., B.Sc.(Hons.), B.Sc.(Hotel Management), B.Tech/B.E., BAF, BBA, BBI, BBM, BBS, BCA, BCM, BDS, BFIA, BFM, BHM 3 Yr., BHM 4 Yr., BIM, BIT, BJMC, BMM, BMS, Chartered Accountant, Diploma 1 Yr., Diploma 2 Yr., Diploma 3 Yr., LL.B, M. Pharm, M.A., M.A.(Hons.), M.Com.(Hons.), M.Des, M.Phil., M.Sc., M.Sc. (Tech.), M.Sc.(Hons.), M.Tech./M.E., MBA, MBBS, MBE, MCA, MCM, MFM, MMS, MSW, Nursing, P.G. Diploma 1 Yr., P.G. Diploma 2 Yr., P.G.D.B.A, P.G.D.B.M., P.G.D.C.A, Ph.D.
Work Experience:
1 - 6 Years
Salary
4 - 5 LPA
Industry
IT