We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
Website: www.rackspace.com
Profile Offered: Linux Admin III
Job location: Gurgaon
Course Specialization: ME/M.Tech, M.Com, BSc, BCA, BE/B.Tech, PG Diploma, MSc, Diploma, B.Com, MCA
Desired Experience: 0 - 3 Years
Roles and Responsibilities:Work in a fast-paced environment where priorities shift quickly.
Assumes responsibility for the smooth operation of mission-critical customer solutions.
Pro-actively seeks opportunities to review and improve solution architecture.
Supports the Service Delivery Manager in managing the customer relationship.
Leads technical teams to deliver project and BAU activities.
Ensures appropriate technical documentation is in place to support 1st to 3rd line troubleshooting.
Attends and participates in regular service review meetings.
Acts as final point of escalation for technical issues; and resolves those technical issues at root cause.
Supports the 24x7x365 operation of the business by being available for occasional out of hours work.
Responsible for adhering to company security policies and procedure as directed.
Education:
B.Com., B.Sc., B.Tech/B.E., BCA, M.Tech./M.E., MCA
Work Experience:
0 - 3 Years
Salary
Confidential
Industry
IT