Key Account Manager

About The Company:
Spice Digital Ltd (erstwhile Cellebrum Technologies) was founded in the year 2000. Its a part of the Spice Global Group – a US$ 2 Billion conglomerate promoted by Dr. B.K Modi. SDL is engaged actively in the field of VAS, Enterprise, Technology Solutions, Mobile Advertising and Retail. We are present in over 25 countries with our headquarters in India. We have partnered with all the telecom operators in India and more than 40 telecom operators globally. We have exclusive tie ups with Government organizations and Enterprises to provide mobile solutions. In our retail channel we have a footprint of 4000 retail touch points which give various services like ticketing, shopping, money transfer to the end customers. With an impressive product portfolio SDL has been able to cater to a diverse set of customer needs and build a strong customer relationship. SDL’s growth has attracted investors from the international market which includes Mediatek (Taiwan) which invested in Spice Digital in the year 2011.

Website: www.spicedigital.in

Salary: INR 4.0 LPA - INR 5.0 LPA

Desired Experience: 4 - 5 Years

Tentative Date Of Joining: Immediate

Tentative Date Of Interview:  Will be communicated post regestration window is closed.

Job Description :
-Operate as the lead point of contact for any and all matters specific to customers.
-Build and maintain strong, long-lasting customer relationships.
-Develop a trusted advisor relationship with key customer stakeholders.
-Ensure the timely and successful delivery according to customer needs and objectives.
-Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
-Identify and grow opportunities within territory and collaborate with technical teams to ensure growth attainment.
-Assist with high severity requests or issue escalations as needed.
-End to End collection management.
-Responsible for winning new & profitable business.
-Mapping existing accounts and increasing revenue by cross selling & upselling.

Skill Set Required :
-Good communication skill.

Interview Process:
-Telephonic Round
-HR Round.