Meridian Solutions Private Limited - Junior Support Analyst - Hyderabad
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Meridian Solutions Private Limited

Junior Support Analyst

Meridian Solutions Private Limited

0 - 2 Years   |   2 - 5 LPA   |   Hyderabad
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Job Description
About the Company:
There is a new breed of IT leader: a leader who says NO MORE to the status quo. Leaders like you need a partner that designs technology solutions and platforms that enable you to dominate your industry. Leaders like you need a partner that can transform the technology tools and resources you already have into undeniable business value.

Website: www.meridianitindia.com

Profile Offered: Junior Support Analyst

Job location: Hyderabad

Course Specialization: Any Graduate in Any Specialization

Desired Experience: 0 - 2 years

Roles and Responsibilities:
Responding to technical support tickets.
Talking directly to the customer to determine the nature of the technical issue.
Connecting to the customer's computer system via remote access.
Identifying the nature of the hardware, software, or networking issue.
Providing the customer with resolution choices.
Installing new hardware systems, software upgrades or networking cables.
Fixing any software or hardware issues.
Providing minor technical or operational training.
Completing IT support logs.


Education:

B.Com., B.Sc., B.Tech/B.E., BCA

Work Experience:

0 - 2 Years

Salary

2 - 5 LPA

Industry

IT
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