IT Infra Trainees

About The Company:
Since 2001, Cyfuture is vesting organizations of all sizes with inventive business solutions ensuring high-calibre performance and improvised brand image. Being a brand that is internationally famed for stupendous service standards, competent handling of IT infrastructure, and reliable corporate image, we have over 2000 zealous experts catering to the diversified requirements of businesses from sectors like e-commerce, retail, information technology, software services, education, banking & finance and government bodies.
Keeping a client-centric approach, we make sure to integrate our technical dexterity with your business requirements to attain the desirable results within the fixed time epoch. Our vision is to provide an exceptional customer experience and to sustain such an approach; we keep a consistent check on the performance metrics and maintain high standards throughout. Without being constrained by geographical boundaries or outmoded business processes which hinder technological evolution, we encourage rapid adoption of state-of the-art systems that stand clients in good stead for the future – hence our overarching motto: Thinking Future, Moving Ahead.

Website: www.cyfuture.com

Job Location: Noida(Work from office mandatory)

Desired Experience: Freshers

Course Specialization: B.E./B.Tech/BCA/MCA/M.Tech

Academic % Criteria 10th,12th,Graduation- Above 65% in all

Target Batch: 2018-2020

Probation/Training Period: 6 Months

Salary: INR 1.8 LPA initially for 3 months and then will increase on the basis of performance.
(The final CTC will depend upon candidate's performance in the interview and will be at the company's discretion)

Tentative date of interview: Will be communicated post registration window is closed

Tentative date of joining: Immediate

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:
- Will get exposure in working with Cloud Computing Models Iaas, Paas, Saas.
- Engineer will be part of a team supporting customers 24x7. The teams responsible for high level technical resolution for incidents received from phone calls, emails or automated ticketing system during specific shifts.
- Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide remote desktop support and perform other activities based on SOPs
- Provide troubleshooting assistance, and provide regular updates to customers as well as updating the Service Desk tickets.
- Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
- Performing disaster recovery operations and data backups when required.
- Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
- Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.

Skill Set Required:
- Good communication skills.
- Ability to work independently and multi-task effectively
- Demonstrated understanding of projects from the perspective of both client and business
- Flexible and willing to accept a change in priorities as necessary
- Strong attention to detail
- Clearly and regularly communicate with management and technical support colleagues
- Basic Knowledge of IIS / File / Mail / DNS / Database / RAID to manage and troubleshoot the issues.
- Good analytical and problem-solving skills.
- Dependable and flexible when necessary.
- Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.

Interview Process:
- Face to Face Round