IT Counsellor / SAP Counsellor

About the Company:
Established in the year 2009 by IT professional. Metro Mentors is an IT(Information Technology) Service industries specializing in Training, Technical Support & outsourcing. Our main aim to provide the most comprehensive and professional training. We have been committed to total customer satisfaction, quality services, reliable solutions and long term partnership. Metro Mentors has created a range of curriculum for people with diverse requirements from IT professionals needing advanced training to business managers seeking to develop a competitive edge. Our excellent training methodology prepares students ready to get the job in market. Along with best technical trainings we also groom candidates for personal interview, group discussion & ethics at work place. Our team believes training is an art which should be delivered by best creative and technical expert.

Website: under stealth mode

Desired Experience: 1 – 5 years

Last Date to Apply : 25-04-2016

Tentative date of joining : will be communicated post registration window

Salary : INR 2 – 6 LPA

Job Description and Skill Set Required:
- Establishing a relationship of trust and respect with clients;
- Encouraging clients to talk about issues they feel they cannot normally share with others;
- Actively listening to client concerns and empathising with their position;
- Accepting without bias the issues raised by clients;
- Helping clients towards a deeper understanding of their concerns;
- Challenging any inconsistencies in what clients say or do;
- Helping clients to make decisions and choices regarding possible ways forward;
- Referring clients to other sources of help, as appropriate;
- Attending supervision and training courses

Interview Process:
-Face to Face Interview
-HR Round