IGT Solutions Pvt Ltd - International Voice Profile - Gurgaon
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IGT Solutions Pvt Ltd

International Voice Profile

IGT Solutions Pvt Ltd

0 - 2 Years   |   1.2 - 3.5 LPA   |   Gurgaon
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Job Description
About the Company:
IGT is a leading global pure-play Travel Technology organization, providing integrated services and solutions to travel corporations worldwide in the areas of Information Technology (IT), Business Process Management (BPM) and Digital Services & Solutions. IGT's service offerings cover the entire business operations & technology spectrum of the travel and hospitality domain. Established in 1998 - world leader in travel distribution and travel related services, IGT is a leader in aviation and travel related services growing the market through innovation and service leadership. Headquartered in Gurugram, IGT Solutions has a network of 16 Delivery Center globally along with corporate presence in India and International locations - USA, Colombia, UK, Europe, UAE, Malaysia, China, Philippines, Australia. We employ more than 11,000 professionals across its businesses & delivery centers. IGT is an ISO 27001:2013, PCI DSS 3.2.1 for both IT & BPO vertical and IT vertical is CMMI Level 5 certified. The Organization follows Six Sigma process aimed towards zero defect solutions & process improvements.

Website: www.igtsolutions.com

Profile Offered: International Voice Profile

Job Location: Gurgaon

Course Specialization: Any Graduate

Desired Experience: 0 - 2 years

Roles and Responsibilites:
Handling of post-travel claims and enquiries from European passengers. This project handles end to end airline operation - Customer Care related issues, Reservations, Web site support, Bulk bookings, Notification, Re-booking, Queues Management, Email management for all corporate and travel agent queries.


Education:

B.A., B.Com., B.Sc., B.Tech/B.E., BFM, BMM, BMS

Work Experience:

0 - 2 Years

Salary

1.2 - 3.5 LPA

Industry

ITeS/BPO
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