Implementation cum Support Analyst

About The Company:

Arbor Financial Systems (a UK based MNC) provides Order and Portfolio Management Software for hedge funds across Europe and US. We are in a fast growing business with a great pipeline of business developing and delivering financial software for hedge funds to clients/brokers. We have offices in Chandigarh/Mohali, London and US and potentially looking to spread our operations in Hong Kong.

We are a fast growing MNC with many opportunities to offer, Arbor follows Agile methodologies and our system has a monthly release cycle to ensure our product is as up to date as possible.

Website: www.arborfs.com

Salary: INR 3-5 LPA

Probation / Training Period: None

Desired experience: 2-5 years

Bond: No

Tentative date of interview: Will be communicated post registration window is closed

Tentative date of joining: Immediate

Job Description:

The Implementation (On-boarding) cum Support Analyst is responsible for analyzing client business and implements that in Arbor product or service. This includes active focus on requirement gathering, a positive customer focused attitude at all times and ensuring that all the necessary action is taken to make the client go live.

Responsibilities:

-On boarding of new clients

-Setting up and loading funds

-Take responsibility of support team.

-Analyzing Client Business Requirement during the project.

-Providing solutions to clients with financial knowledge and system knowledge.

-Coordinate with London office/Prime Brokers/ Fund Administrator in connection with the setting up of new connections for trade recon and file transfers.

-Candidate should be results-oriented, team player and self-motivator with a strong initiative to deliver

-Strong business analysis, technical, and project management skills

-Experience in dealing as a client-facing representative

-Strong ability as a self-starter who can appropriately priorities work and manage time

-Maintaining user documentation in line with product developments

-Process documentation

-Support Issue Management

-Proactively contribute to the AFS Support team and the achievement of its goals.

SKILL SET REQUIRED:

-UG: B.Tech/BE, B.com

-PG: MBA – Finance/IB

-Strong knowledge of FX, Capital Markets, Money Market and IR Market.

-2-4 years’ Work Experience in FX Market, Capital Market, Hedge Fund.

-Working knowledge of MS-SQL, MS –Office

-Understanding of FIX protocol message flow (inbound / outbound) would be preferred.

-Strong Analytical and Problem Solving skills

-Good communication skills in English both written and verbal.

-Should be able to take responsibility of team

Interview Process:

-Technical Interview

-Personal Interview

-HR round