Guest Relation Associate
PVR India
0 - 2 Years
|
Confidential
|
Gurgaon
PVR, a pioneer and a trailblazer in Multiplex development in India, is the largest cinema exhibition player in the country today. The company began its commercial operations in June 1997 with the launch of PVR Anupam in Saket, India's first multiplex. By introducing the multiplex concept in the country PVR Cinemas brought in a whole new paradigm shift to cinema viewing experience, high class seating, state of the art screens and audio visual systems. This catapulted the company to command a significant presence in New Delhi, Bangalore, Indore, Lucknow, Aurangabad, Mumbai making it the larget cinema exhibition chain in the country.
Website: www.pvrcinemas.com
Profile Offered: Guest Relation Associate
Job location: Gurgaon
Course Specialization: BHM in Hotel Management
Desired Experience: 0 - 2 years
Roles and Responsibilities:
To personally greet the customers and other VIP Guests at each touch point with correct salutation.
Service on seat, suggestive & Up selling.
Efficient Cash handling at POS, and no variance in sales.
Customer query handling and delight each and every customer by giving best service.
Well versed with Movie synopsis and genre.
Taking effective orders and satisfying the customers.
Box office handling, Concessions handling independently.
Cash Management from Box and Candy Area.
To effectively operate the software system VISTA generating revenue.
Ensure highest level of integrity towards organization & patron.
Handling queries regarding film content, rating, show times.
Responsible for maintenance of machines at Box Office and concessions.
Ensure that all the statutory forms and formats for revenue collection are maintained in the respective areas at all times.
Follow correct cash handling procedures and revenue collection as per the policies and procedures.
Education:
BHM 3 Yr., BHM 4 Yr.
Work Experience:
0 - 2 Years
Salary
Confidential
Industry
Hospitality
