Executive/Assistant Manager - Client Servicing

Aspiring Minds is a global job skills credentialing leader set up with a vision to create a merit driven talent ecosystem and enable efficient job skills matching by crafting credible and intelligent assessments. The flagship product AMCAT, is the world's most widely-taken employability test helping over two million candidates find the ‘right' jobs every year. Backed by state-of-the-art, adaptive assessment technology and machine learning algorithms - it allows adaptive, standardized and reliable measurement of generic employability skills (language, cognitive, behaviour) and a wide range of functional skills using simulated assessments.

Aspiring Minds enables job seekers to evaluate their job skills, earn industry recognized credentials and find appropriate career opportunities. It also help companies dramatically improve their quality and efficiency of hiring and are today associated with more than 3500 corporations.

Founded in 2008, Aspiring Minds is a 500+ people strong organization with operations in US, China, India, Middle East, Philippines and Sub-Saharan Africa.

Website: http://www.aspiringminds.com

Profile Offered: Executive/Assistant Manager - Client Servicing

Job/Interview Location: Gurgaon

Desired Experience: 1-2 Years of relevant experience

Degree and Stream: B.E./B.Tech/MBA, all streams with no active backlogs

Academic Eligibility Criteria: Min. 50%/5 CGPA throughout in 10th, 12th, and Graduation

Annual Compensation: 3.5 - 4 LPA (depends upon current CTC/experience)

Interview Process: Online Aptitude Test followed by 2 rounds of personal interviews

Tentative Interview schedule: February, 1st week

Joining: Immediate

Job Description:
The Executive shall work with Aspiring Minds' clients (Reporting into Client servicing Manager/TL) and do relevant data management and analysis to service their needs. These clients will include government bodies & skilling authorities. He / She will also interact with the client on a regular basis. The final goal of the job is to create high levels of client satisfaction. The job shall include considerable data management and data analysis and client communication.

Role and Responsibilities:
• Manage, Maintain and deepen Key client relationships, ensure highest level of customer satisfaction.
• Maintain proper communication and coordination with internal teams and clients to manage accounts.
• Prepare weekly MIS for client and internal management.
• Based on regular data analysis, work out new strategies to reach out to clients and ensure best results.

Desired Candidate Profile:
• 1-2 years of relevant experience. MBA a plus
• Good operational knowledge of MS-Excel (Graphs, pivot, charts etc.)
• Ability to perform in stressful & volatile situations
• Excellent communication and analytical Skills