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Hermes I Tickets Pvt Ltd

Executive - Voice Process

Hermes I Tickets Pvt Ltd

0 - 3 Years   |   0.96 - 1.56 LPA   |   Chennai
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Job Description

About The Company:

Hermes is India’s No. 1 Retail Assisted E-Commerce network with more than 90000 locations across India and more than 9000 locations on the Philippines. Hermes retail points provide services such as money transfer, bill payments for e-commerce and utilities, travel and insurance payments, and many more.

Website: www.hermes-it.in

Salary Details: - 96,000 - upto 1.56 LPA

Desired Experience: Fresher

Job Location: Chennai

Tentative Date of Interview: will be communicated post registration window is closed

Tentative Date of Joining: Immediate

Job Description:

-Answer calls and respond to emails

-Willing to join immediately

-Handle customer inquiries both telephonically and by email

-Provide customers with product and service information

-Enter new customer information into system

-Route calls to appropriate resource

-Follow up customer calls where necessary

-Document all call information according to standard operating procedures

Skill Set Required:

-Proficient in Hindi

-Proficient in relevant computer applications

-Required language proficiency

-Good data entry and typing skills

Interview Process:

-HR

-Operations Round


Education:

B.A., B.Com., B.Sc., B.Tech/B.E., BCA, MBA

Work Experience:

0 - 3 Years

Salary

0.96 - 1.56 LPA

Industry

ITeS/BPO

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