Executive- Tech Support

About The Company

FarEye is a Mobile Workforce Management Platform that help enterprises in addressing the challenges faced during field operations. FarEye is SaaS-based IT solution integrates with existing ERPs and CRMs and is customizable accorind to the industry vertical like Hyperlocals, Marketplace, Logistics, Consumer Durables, BFSI, Health-Care. FarEyes clientele include., DTDC, Blue Dart- DHL, Hitachi Hi- Rel, Bajaj Capital,  GoJavas, E-com Express, Apollo Pharmacy etc.

Website: http://www.getfareye.com

Job Location: Delhi

Desired experience: 0 to 1 Year

Salary Details: INR 2.6 LPA

Batch: 2014/2015/2016

Courses: B.E/ B.Tech/BCA

Tentative date of interview: Will be communicated post registration window is closed.

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Tentative date of joining: Immediate

Job Description:

- Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps

- Improves client references by writing and maintaining documentation

- Participates in development of client training programs by identifying learning issues; recommending instructional language

- Research required information using available resources

- Follow up and make scheduled call backs to customers where necessary

Skill Required:

- Ability to speak and write clearly and accurately

- Demonstrated proficiency in typing and grammar

- Effective listening skills

- Knowledge of relevant software computer applications and equipment,

- Knowledge of customer service principles and practices.

- Willingness to co-operate with others and work to the greater good

Interview Process:

- Technical Interview

- HR Interview