HITACHI INDIA PVT LTD - Executive Helpdesk - Chennai
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HITACHI INDIA PVT LTD

Executive Helpdesk

HITACHI INDIA PVT LTD

0 - 0 Years   |   Confidential   |   Chennai
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Job Description
About the Company:
Welcome to Hitachi Payment Services. We are a team of highly dedicated individuals with a passion for providing best in class payment services and a commitment to excellence. Our team consists of industry experts who have architected and built, innovative and secure payment platforms that have contributed to the rapid growth of electronic payment channels in the country. Founded in 2008, we have seen steady growth with currently over 45,000 ATMs, 9,00,000 POS devices (including Mobile POS) & 13,000 CRMs under management. With over 50 satisfied banks serviced by us, we are the leading payment services company in India

Website: www.hitachi.co.in

Profile Offered: Executive Helpdesk

Job Location: Chennai

Course Specialization: Any Graduate

Desired Experience: 0 - 0 yrs

Roles and Responsibilities:

  • Hindi is Mandatory
  • Answer calls professionally
  • Respond to customer inquiries
  • Research required information using available resources
  • Handle and resolve customer complaints
  • Enter customer information
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Follow up customer calls where necessary
  • Complete call logs and produce call reports
  • Identify and escalate situations requiring urgent attention
  • Track and route problems and requests and document resolutions
  • Stay current with system information, changes and updates

 

To know more,please visit www.naukri.com/job-listings-Executive-Helpdesk-Hindi-Mandatory-For-Freshers-HITACHI-INDIA-PVT-LTD-Chennai-0-to-0-years-170419004439?src=seo_srp&sid=15644807952742&xp=7&px=1


Education:

B.Sc., B.Tech/B.E.

Work Experience:

0 - 0 Years

Salary

Confidential

Industry

ITeS/BPO
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