SBI Cards - Executive - Analyst - Gurgaon
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SBI Cards

Executive - Analyst

SBI Cards

0 - 2 Years   |   Confidential   |   Gurgaon
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Job Description
About the Company:
A leading player in the Indian credit card market, SBI Card was launched in October 1998 as a joint venture between the State Bank of India, the country`s oldest and largest bank and GE Capital, to offer Indian consumers extensive access to a wide range of world-class, value-added payment products and services.

Website: www.sbicard.com

Profile Offered: Executive - Analyst

Job Location: Gurgaon

Course Specialization: Any Graduate in Any Specialization

Desired Experience: 0 - 2 years

Roles and Responsibilites:
Identify and prevent application fraud for processing of SBI Card applications within the process SLA and TAT requirements in line with company policy.
Require to work on Hunter Process with flexible shift timings and adherence to team roster
To process application fraud alerts on the application fraud prevention tool (Hunter). Review the dedupe on (Hunter) matches on past declines, CIBIL details, past verifications, doing a web check etc. as a part of the overall alert review.
Proactive calling to customer / employer / competition bank etc. on suspected applications on a case to case basis.
Adherence to the assigned SLA, TAT & Audit Metrics
Adherence to Fraud Control Policy, Process & Standard Operating Procedures & Customer Contact policies
Focusing on enhancing Hunter Catch Rate.
Communication of dispute and fraud case to the concerned team and assist investigation team as required.
Timely highlight Fraud trends to the management
Timely closure of defects highlighted by audit team and feedback session to be closed and acknowledged as per schedule.
Support project teams on UAT & PVT as per requirement.
Mentor new joinees under buddy alignment


Education:

B.Com.

Work Experience:

0 - 2 Years

Salary

Confidential

Industry

Banking & Finance
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