Dot NET Full Stack SharePoint

Detailed JD

• BS or advanced degree in computer science, engineering, or related technical field or equivalent professional experience.
• 3+ years' experience in an IT/Online Services role working with Business Operations, App Support or other Support activity.
• Intermediate to advanced knowledge of Microsoft SharePoint administration is essential.
• Ability to use share point API for developing custom solutions and exposure to CSOM, Rest and SPServices.
• 2-3 years' experience with software design and development with SharePoint, .NET, ASP.NET, MVC.NET, WCF, C#, IIS, SQL Server.
• Experience in front end development using JQuery, CSS and html.
• Exposure to managing and developing on large scale internet facing Sharepoint farm.
• Ability to troubleshoot performance Issues related to Sharepoint, SQL server, custom server side code and Client code.
• Well versed with tools and technologies used to manage and troubleshoot sharepoint and web applications.
• Strong understanding of network topology, hardware configuration, server utilization and deployment view.
• Ability to act as SME and go-to resource for the organization regarding a system or product flow.
• Strong analytical and troubleshooting skills.
• Self-motivated and able to work under pressure to deliver high-quality solutions.
• Able to participate in defect triaging processes to ensure the proper prioritization and correct team assignment
• Attention to detail with the ability to multi-task and prioritize; strong organizational skills.

Primary Responsibilities:

• Serve as the member of Channel Engineering support team to be the first point of contact (via phone, email, web-based support portal) regarding production incidents.
• Maintain a working knowledge of all Dell Commercial Products and Services.
• Responsible for monitoring production health, create weekly reports on production server health, incidents and share with management.
• Prioritize and resolve issues of the highest technical and business severity.
• Proactively communicating solutions and updates to management, including on hotlist items with potential for widespread severe customer impact.
• Working complex technical cases to resolution through the use of remote sessions, reproducing customer issues, and performing own research.
• Play time-keeper to make sure issues are resolved quickly and efficiently. Track and monitor each step of the issue on its way to resolution or escalation and provide closure.
• Work with Microsoft support engineer to drive resolution to the problem.
• Involve in defect fixes and deployment of product.