Apply for DGM- Corporate Client Servicing at SHL (India) Pvt Ltd in Gurgaon
×
CHAT WITH US
     Welcome to AMCAT chat centre

AMCAT is India's largest employability test. Taking AMCAT can open up multiple job opportunities for you and it also provides you detailed employability feedback with suggested resources for improving your skills and increasing your chances of getting a job.

If you want to know more about AMCAT, want to buy AMCAT or have any support related questions, please fill the form and you can chat with our agents who are online (during business hours).

Email ID
First name
Last name
Mobile number
Choose the topic of your chat
Chat
×
CALL US
Call us directly at
011-49657800
Share your number and our executives will get in touch with you.


Mobile Number
loading
X
Registration Successful!

Complete your profile

Tell us a bit about yourself

back-arrow

Forgot Password?

back-arrow

Forgot Password?

Change?
Resend OTP?

Terms and Condition

The content of this test is confidential. Aspiring Minds owns the intellectual property rights as defined by law. To ensure confidentiality, you must agree to the following terms and conditions before taking the test:

  • You will not record, copy, publish, or share any part of the test questions or answers in any form (verbal, written) or by any means (manual, electronic) for any purpose.
  • You acknowledge that the test will be taken solely by you, and that you will not consult any third person or use any other online or offline resource
  • You will receive warnings if prohibited behaviour is detected. Multiple instances of prohibited behavior will result in automatic shut-down of the test and rejection of your application.
  • We know that you care how we use information about you and we appreciate your trust in us to do that carefully and sensibly. Please consult our Privacy Policy to know more about how we collect, use, transfer the personal data of our candidates

Email ID Verified

Taking you to your dashboard

loading
work
place

FIND JOBS

Post a Job
Home keyboard_arrow_right Jobs in India keyboard_arrow_right Gurgaon Jobs keyboard_arrow_right DGM- Corporate Client Servicing
SHL (India) Pvt Ltd

DGM- Corporate Client Servicing

SHL (India) Pvt Ltd

7 - 7 Years   |   10 - 11.6 LPA   |   Gurgaon
Expired
Resume Buddy
Create a professional resume and increase your chances of landing this job.
Create Resume
Resume Buddy
Analyze your resume and get a detailed feedback to make it better.
Score Resume
Mock Interview
Get a realistic interview experience and feedback while at home using our AI-based tool.
Try for Free
Job Description
The candidate shall lead and develop a world -class service delivery team that provides leading-edge
delivery capability to SHL and its customers.
The candidate will be responsible to deliver projects exceptionally well and ensuring all processes are
followed. You will work with a global delivery team and drive client outcomes.
Responsible for ensuring right processes, metrics are captured, and corrective actions are taken on
time. You will contribute to the overall vision and direction of the company. The candidate will also
interact with the client on a regular basis. The final goal of the job is to create high levels of client
satisfaction.

Corporate Responsibilities:
Enhance Service Levels for Corporate Accounts -
• Lead and manage Corporate Accounts Client Servicing Team
• Central SPOC for respective portfolio of Corporate Clients
• Manage client relationships (expectations, communications, negotiations, escalation,
feedback, etc.)
Execute and ensure adherence to processes for overall smooth operations -
• Help execute learning/training programs to ensure good experience for corporate clientele
• Ensure adherence of service standards & customer expectations
• Ensure robust performance management of the Team


Corporate skills required:
• Entrepreneurial mindset with enthusiasm for taking things from 0 to 1.
• Exceptional problem solving and structuring skills.
• Process and data-oriented mindset.
• Good communication and people skills with ability to manage various stakeholders at various
levels.
• "Will do" attitude with penchant for on-groundwork and just driving things from center.


Corporate Performance Indicators:
• NPS for respective Accounts Portfolio
• On-Time Delivery
• First Time Right Metrics

Factors Influencing Hiring Decision:
Experience -
• Up to 7+ years of industry experience with preference for experience in Client Servicing/Delivery
• Team Handling Experience is a must

CTC Upto : 11.60Lpa (Fixed)+15% (Variables)


Education:

B.Tech/B.E., MBA

Work Experience:

7 - 7 Years

Salary

10 - 11.6 LPA

Industry

HR/Recruitment
Expired
Resume Buddy
Create a professional resume and increase your chances of landing this job.
Create Resume
Resume Buddy
Analyze your resume and get a detailed feedback to make it better.
Score Resume
Mock Interview
Get a realistic interview experience and feedback while at home using our AI-based tool.
Try for Free
Please fill in the information below.

I agree that my application will only be submitted after I complete the concise test sent to my inbox.
Confirm
Cancel
  • Be a part of AMCAT pool
  • Get Feedback Report
  • Get certified for job roles
Apply For Free
Schedule AMCAT
Renew Subscription
This job requires you to have an active AMCAT subscription.
Buy AMCAT and open premium jobs for you.
Your AMCAT subscription expired on 25/04/2024. Extend your subscription and apply to unlimited premium jobs.
  • Be a part of AMCAT pool
  • Get Feedback Report
  • Get certified for job roles
Schedule AMCAT
Renew Subscription
× SUBSCRIPTION EXPIRED!
×
Filters

Jobs Type

Location

Our website uses cookies to ensure you get the best experience. By browsing the website you agree to our use of cookies. Please note, we do not collect sensitive data and child data. See Privacy Policy. ✕