In 2011, Forrester made the bold call that we were entering a new age: the age of the customer. This age represents a transition in power from institutions and organizations toward customers. Empowered by technology, customers have more leverage and higher expectations than ever before. Simply put, the age of the customer has changed, and continues to change, the rules of business.
That's why we anchored our strategy, organization, and research around the age of the customer. This era presents an unprecedented opportunity for leaders and organizations that embrace customer obsession. And so we set out to help our clients drive customer-obsessed vision, strategies, and execution - as that is the best and only path to growth and profitability in this time of change.
At Forrester, we have always believed it is our responsibility to imagine the possibilities of change, whether that's the introduction of the internet or the age of the customer. Today, that means providing a clear vision of the future so that you may move quickly and confidently. It also means helping define what customer obsession looks like for you and your firm - and how that may manifest in both transformational and incremental ways - and coaching you on how to execute brilliantly against those customer-obsessed strategies. We do all of this to help you deliver differentiated customer experiences, drive revenue and profit, and win in the age of the customer.
Website: www.go.forrester.com
Profile Offered: Development Ops Engineer
Job location: Delhi
Course Specialization: ME/M.Tech, BSc, MCA, BE/B.Tech, PG Diploma, MSc, Diploma, BCA
Desired Experience: 0 to 3 Years
Roles and Responsibilities:
The Development Ops Engineer entails working with various team members from across the organization, primarily in the technology management division.
The successful candidate will be part of a collaborative Development Ops team which provides continual proactive technical infrastructure support and improvement on all environments of Forrester services/products and platforms, ensuring their optimal system's availability and reliability.
Under the supervision of Development Ops manager, you must contribute to the improvement of Development Ops implementation while applying the latest IT security's best practices.
Participate in all stages of infrastructure provisioning, from POC to production support.
Assist in implementation of security best practices and initiatives at all levels of the systems infrastructure.
Develop Development Ops automation scripts to improve systems efficiency.
Ensure maximum uptime of cloud and on-premises environments, including production, staging, testing, and development environments.
Apply the latest OS and security patches, ensuring the compatibility of underlying running application.
Participate in the disaster recovery/business continuity (DRBC) routine exercises.
Handle help desk tickets and mitigate any production issues.
Good knowledge in administrating AWS web applications.
Advanced experience as a Linux administrator, particularly CentOS 6.x and 7.x.
Knowledge of windows administration.
The ability to work with little supervision; someone who is self-driven and motivated.
Experience with continuous integration/continuous delivery (CI/CD) - Jenkins and Git.
Experience with containerized microservices.
Experience with enterprise monitoring and backups protocols.
Strong scripting skills using Shell, Python, etc.
Experience in administering, supporting, and solving problems in complex server environments.
Experience in working collaboratively with various applications development teams throughout the organization to resolve problems.
Excellent written and oral communication skills necessary to produce and process technical documents.
Excellent problem-solving and analytical skills and the ability to translate business requirements into information systems solutions.
Basic IT security knowledge.
Someone who is a team player.
Familiarity/experience with the Development Ops process.
Education:
B.Sc., B.Tech/B.E., BCA, M.Tech./M.E., MCA
Work Experience:
0 - 3 Years
Salary
Confidential
Industry
IT