The Precision Group is an INR 250 Crore IT Group with its corporate office in Chennai, India and is one of India's premier sources for IT products, support services and solutions. Established in 1996, Precision provides Biometric, IoT, Cloud & Systems Integration solutions and IT Infrastructure Management Services. Precision adopts a consulting approach to address the needs of clients and has a very strong R&D and IP creation focus. With a PAN India presence and a 2200+ strong team of experienced and skilled certified pre-sales, sales & technical personnel, Precision strives to deliver value to its clients, leading to the creation of a large and loyal base of delighted customers.
Website: www.precisionit.co.in
Profile Offered: Desktop Support Engineer L1
Job location: Vadodara, Ahmedabad, Jaipur
Course Specialization: Any Graduate or 3 Yrs. Diploma holder
Desired Experience: 0 - 2 years
Roles and Responsibilities:
Installation and Roll out services of new desktops & laptops.
Hardware fault diagnosis & isolation on desktops / laptops.
First level of support on desktop / laptops under warranty / AMC with third part vendor & vendor coordination for L1 & Spares support.
Installation and OS Support - Repair / Re-Installation or fresh Installation.
Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications.
Configure / troubleshoot network connectivity of desktops / laptops & network printers.
Installation, re-installation, configuration of peripherals e.g. printers, scanners etc.
Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem).
Education:
B.Com., B.Sc., B.Tech/B.E., Diploma 3 Yr.
Work Experience:
0 - 2 Years
Salary
Confidential
Industry
IT