Acute Informatics - Desktop Support Engineer - Noida
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Acute Informatics

Desktop Support Engineer

Acute Informatics

0 - 3 Years   |   Confidential   |   Noida
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Job Description
About the Company:
Acute Informatics is apt at delivering enterprise solutions & services which is conducive for organizations to stay ahead in today's crowded competitive landscape. It's off-the-shelf products & systems integration skills provides a precise concoction of delivering expeditious far-reaching IT solutions which helps organizations in addressing critical business requirements with distinguished ease. Acute's IT Solutions helps organizations in improving it's operational efficiency, drive innovation, and minimize costs.

Acute helps organizations in realizing it's vision by providing cost-effective yet best-of-breed IT solutions. One of our latest offering is the most advanced stage Platform Independent Core Banking Solution. The technology will match the modern banking practices while helping banks connect their branches online with great ease.

Website: www.acuteinformatics.co.in

Profile Offered: Desktop Support Engineer

Job location: Noida

Course Specialization: M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd,  Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA

Desired Experience: 0 to 3 Years

Roles and Responsibilities:
The Desktop support Engineers shall provide assistance to the IT users.
The Engineers will be deployed full-time as per the project timings as required.
Responsible for providing IT assistance to include application support, hardware and software installation and troubleshooting.
Adhering to resolution time.
Troubleshoot problems with Laptop Hardware, Application, printer and OS.
Configuration of devices attached to laptops ( PDA).
Skills to provide Remote support on Phone or through tool.
Management of user accounts and access controls to client data.
Should handle installation and configuration of Antivirus Software on all the Desktops and Updations of Anti-Virus patches.
Responsible for the implementation, support, administration and management of Windows NT/2000/XP workstations and/or servers.
Configuration of Lotus Notes client setup.
Configuring Microsoft Outlook / Outlook Express.
Perform system software and hardware maintenance, evaluate, test and integrate upgrades to operating systems, support software and applications.
Response & closure of calls within committed norms.
Desktop/phone setup for projects.
Reducing repetitive calls.
Backup & Restoration.


Education:

B.Com., B.Sc., B.Tech/B.E., BCA, BMM, M.Tech./M.E., MCA

Work Experience:

0 - 3 Years

Salary

Confidential

Industry

IT
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