Desktop Support Engineer DL1
CMS IT Services
0 - 2 Years
|
0.5 - 1.2 LPA
|
Ahmedabad, Aurangabad, Bharuch, Mumbai, Nasikcity, Navi Mumbai, Rajkot, Vadodara
As one of India's top IT services firms, CMS IT services has support infrastructure spread across 30 branches and 220 direct support locations in India. CMS IT provides complete solutions to large corporations across all sectors, including banking, insurance, retail, telecom and manufacturing
CMS IT provides new, cost-effective and cutting-edge IT infrastructure solutions that are reliable, resilient and responsive
CMS IT Managed Services includes high quality, end-to-end IT infrastructure solutions to cost-effectively manage your IT operations efficiently. CMS IT Asset Management Services provides innovative technology support solutions
CMS IT Support Services ensures that the functioning of your systems is optimized with end user support and data center management. CMS IT System Integration Services includes cutting edge solutions to install and integrate hardware and software to manage complex IT implementation projects successfully
Website: www.cmsitservices.com
Profile Offered: Desktop Support Engineer DL1
Job Location: Aurangabad, Mumbai, Nasik, Navi Mumbai, Ahmedabad, Bharuch, Rajkot, Vadodara, Anand vihar
Course Specialization: Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization, B.Com - Commerce, B.Sc - Any Specialization, Diploma - Any Specialization
Desired Experience: 0 - 2 Years
Roles and Responsibilities:
1.Install desktop OS, messaging client, applications such as Office Suite, Adobe Acrobat, WinZip, WinRar, as per Customers software deployment policy, and add or remove accessories, peripherals or mobile devices and configure PCs
2.Perform Power ON Test, OS troubleshooting & verify hardware and software as per Client requirements
3.Configure desktop and laptop as per the desktop/laptop standardization policies of CUSTOMER
4.Configuration of printers, data card, scanners etc.
5.Configuration of internet settings and proxy settings
6.Configuration of mail clients and troubleshooting mail client related issues (System and on PDA's)
7.Troubleshoot and resolve desktop / laptop OS issues
8.Isolate system issues; diagnose standard software issues and report hardware issues to respective vendors
9.Troubleshooting printer / scanner related issues at users desktop/laptop and reporting hardware issues to vendors
10.Configure print queues for Servers / Users / Groups
11.Configure appropriate rights and permissions for accessing printers
12.Configure the desktops using tools where applicable
13.Manage disk and folder sharing, and permission settings on desktops
14.Assist users in accessing applications based on standard SOPs
15.Installation and configuration of application clients (as per SOP provided by CUSTOMER )
16.Vendor co-ordination in terms of Call logging, tracking and closure for OEM calls pertain to hardware
Education:
B.Com., B.Sc., B.Tech/B.E., Diploma 3 Yr.
Work Experience:
0 - 2 Years
Salary
0.5 - 1.2 LPA
Industry
IT Infrastructure
