About Urban Ladder:
Urban Ladder is the leading online home decor store in India. With over 500 products & 25 categories such as sofas, beds, dining tables, storage shelves etc. Urban Ladder is backed by top tier venture capital firms. In February 2014, Urban Ladder bagged the ‘Best Digital Start-Up’ award at the fourth India Digital Awards organized by IAM
Profile: Delivery Lead
Gender : Male candidates only.
Job Location: Delhi (Okhla)
Desired experience: 0-3 Years
Target batch Pass outs: 2013/2014
Course specialization: B.Tech/BE/MCA/Graduates/MBA
Probation / Training Period: 3 month
Salary- 14-18 K Per month, (Annual variable component of 10% of salary- based on performance)
Bond: No Bond/No Contract
Tentative date of interview: Post 17 June 2014
Tentative date of joining: Immediate
· 2-3 Telephonic Rounds
· 1-2 Face to Face Rounds
Major responsibilities include:
· Coordination with customer - right after getting an order/ lead
· Consulting for the right kind of furniture
· Supervising and coordinating delivery and installation of ordered furniture at customer's place
· Handling all customer queries regarding delivery timing & location, product information, returns and exchanges
· Reporting customer feedback back to Management and Product Team
· Maintaining and Tracking all deliveries. Coordinating with Customer Service, Operations and other teams
· Executing various customer delight initiatives taken up by company from time to time
Desired Candidate profile:
· Should have excellent communication skills, both oral & written.
· Should be self motivated & dedicated to take up new challenges.
· Should have ability to manage a team and have the right attitude to flourish with a highly paced startup.
· Should have management Skill to handle carpenters and helpers.
Please Note: Candidate should be open to travel within & outside the city.
B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.E-Com., B.Sc., B.Sc.(Hons.), B.Tech/B.E., BBA, BBM, BCA, BCM, MBA, MCA, MCM, P.G.D.B.A, P.G.D.B.M.
0 - 0 Years
1.68 - 2.16 LPA