Customer Support Voice Process

About The Company:
At Galaxy BPM, we envision a future of premier growth coupled with high quality serviceproviding solutions. Bettering business processes is what we strive to do. Enriching corporate life cycle is what we love. Our motivation lies in the hearts of hundreds of satisfied customers and a happy clientele.We strive to become more successful each single day by applying the force of our talent and strategic alliance. Ethical work processes are our strength and back bone. We have a clientele of happy and recurring customers who vouch for our business ethics.Best business practises which are have mutual benefits, Galaxy BPM stays solid on best solutions with the right work values.  Our methodologies are not only reliable but have long lasting benefits.

Website : http://galaxybpm.com/

Desired Experience : 0 - 3 years

Salary :  INR  96,000 - 2.4 LPA ( Depends o candidate\'s experience )

Job Descriptions : 

-Candidate should possess excellent oral and written communication skills

-Fluency in English is mandatory.

-Candidate with good customer service skills would be preferred.

-Candidate should have 0-3 year’s of experience in Customer Support Voice Process.

-Prior experience in Customer Service industry will be an added advantage.

-Should be open to work in Night shifts.

-Responsible for dealing with International Clients.

-Experience in Inbound/Outbound processes.

-Basic computer application skills & data management Skills

-Should have good negotiation and convincing skills.

Interview Rounds :

-Written.
-HR Round.