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Customer Support Officer

Mphasis BPO
0-0 years  |  1.4-1.8LPA  |  Mangalore, Pune

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Job Description

About Mphasis BPO-

Mphasis, a leader in providing end-to-end BPO services, provides high quality, value-added voice and transaction-based services to Fortune 500 companies worldwide. Being the early entrant in the BPO space, we are experts in providing strategy, solutions, and services to solve complex business issues and achieve results. By coupling our BPO services and in-depth industry specific knowledge, we provide business focused solutions tailored to meet your strategic goals. 

Website - http://www.mphasis.com/bpo.html 

Designation - Trainee Customer Support officer / Customer Support Officer

Educational Qualification:

- Degree in - B.Sc. Computer Science, B.Sc. IT, BCA, B.E, B.Tech, MCA passing out in 2016.
- No current back logs at the time of interview.

Desired Competencies:

- Interpersonal effectiveness: Team Player
- Verbal Communication Skills & Language Proficiency - Excellent (English)
- Basic knowledge of computers and networking

Other details:

- 5 days working
- Rotational weekly offs
- 9 Hours Login (With 1 Hour Break)
- Rotational Shifts
- Proper desk job with global standards

CTC: 1.8 Lakh INR per annum if work location is Pune and 1.4 Lakh INR per annum if work location is Mangalore

Selection Process:

- HR round (at Campus)
- Voice and Accent round (at Campus)
- Operations round (at Campus)
- Letter of Intent (at Campus)
- Documentation (at Mphasis)
- Offer Letter (at Mphasis)

  • Job Responsibilities: Trainee Customer Support officer / Customer Support Officer
  • Education: B.Sc., B.Sc.(Hons.), B.Tech/B.E., BCA, MCA
  • Salary: 1.8 Lacs
  • Industry: ITeS/BPO

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