Customer Support

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions,

Integrated Engineering Solutions(IES) and Business Process Outsourcing (BPO) to various industry verticals and horizontals.

Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai.

Website: //www.techmahindra.com/

Profile Offered: Customer Support

Job Location: Delhi, Faridabad, Gurgaon, Ghaziabad, Noida

Desired Experience: 0 - 3 Years

Course specialization : M.Com, BBA/BBM, MA, BSc, BCA, MBA/PGDM, BE/B.Tech, BHM, BEd, Vocational Training, 12th Pass (HSE), MSc, BSW, Certificate Course (ITI), Diploma, B.Com, Other Graduate, BA, MCA

Roles and Responsibilities:

• Open and maintain customer accounts by recording account information.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem;
• Selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintain financial accounts by processing customer adjustments.
• Recommend potential products or services to management by collecting customer information and analyzing customer needs.
• Prepare product or service reports by collecting and analyzing customer information.
• Contribute to team effort by accomplishing related results as needed.
• Manage large amounts of incoming calls.
• Generate sales leads.

To know more,please visit //www.freshersworld.com/jobs/customer-support-executive-jobs-in-delhi-faridabad-gurgaon-tech-mahindra-539569