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Customer Support Executive / Sr. Customer Care Executive

ZN Retail Private Limited
Experience0-2 years  |  Salary1.8-2.16LPA  |  Job locationBangalore

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Job Description

About The Company:
ZopNow.com is a Singapore head-quartered e-Commerce Technology company founded by alumni of -IIT & ¬MIT graduates. The founders have a strong background in eCommerce Domain, Information Technology Industry and setting up quickly growing start¬-ups with high revenue generation. ZopNow has funding from strong and renowned Investors.
ZopNow offers an open working environment, stable opportunity with great learning curve, work on challenging real ¬world problems present in the eCommerce Domain to be solved by innovative solution using cutting edge technologies. At ZopNow we believe that employees are our strongest assets. We have a culture that promotes learning and has fun in the process.

Website: http://www.zopnow.com/

Job Location: Bangalore

Salary: INR 1.80 - 2.16 LPA

Desired Experience: Freshers + Experienced

Tentative Date of Interview: will be communicated post registration window is closed

Job Description:
-Handling incoming calls and making outgoing calls.
-Handling Email communication with customers and support functions
-Customer relationship management.

Skill Set Required:  
-Excellent verbal communication skills in English and Hindi
-Good Listening skills.
-Knowledge of customer service principles and practices.
-Customer service orientation.
-Attention to detail and accuracy.
-Problem solving ability.
-Target orientated.

* Only Male Candidates
   
Timing: Rotational Shift –
-6 am to 3 pm
-2 pm to 11 pm
*No late night or graveyard shifts.

Interview Process:
-Written Test
-2 Face to face Interviews

  • Job Responsibilities: Customer Support Executive / Sr. Customer Care Executive
  • Education: B. Pharm, B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.E-Com., B.Sc., B.Sc.(Hons.), B.Sc.(Hotel Management), B.Tech/B.E., BAF, BBA, BBI, BBM, BBS, BCA, BCM, BDS, BFIA, BFM, BHM 3 Yr., BHM 4 Yr., BIM, BIT, BJMC, BMM, BMS, Chartered Accountant, Diploma 1 Yr., Diploma 2 Yr., Diploma 3 Yr., LL.B, M. Pharm, M.A., M.A.(Hons.), M.Com.(Hons.), M.Phil., M.Sc., M.Sc. (Tech.), M.Sc.(Hons.), M.Tech./M.E., MBA, MBBS, MBE, MCA, MCM, MFM, MMS, MSW, P.G. Diploma 1 Yr., P.G. Diploma 2 Yr., P.G.D.B.A, P.G.D.B.M., P.G.D.C.A, Ph.D.
  • Work Ex: 0 - 2 yrs
  • Salary: 2.16 Lacs
  • Industry: ITeS/BPO
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AMCAT is India's largest employability test. Taking AMCAT can open up multiple job opportunities for you and it also provides you detailed employability feedback with suggested resources for improving your skills and increasing your chances of getting a job.

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