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Customer Support Executive / Sr. Customer Care Executive

ZN Retail Private Limited
0-2 years  |  1.8-2.16LPA  |  Bangalore

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Job Description

About The Company:
ZopNow.com is a Singapore head-quartered e-Commerce Technology company founded by alumni of -IIT & ¬MIT graduates. The founders have a strong background in eCommerce Domain, Information Technology Industry and setting up quickly growing start¬-ups with high revenue generation. ZopNow has funding from strong and renowned Investors.
ZopNow offers an open working environment, stable opportunity with great learning curve, work on challenging real ¬world problems present in the eCommerce Domain to be solved by innovative solution using cutting edge technologies. At ZopNow we believe that employees are our strongest assets. We have a culture that promotes learning and has fun in the process.

Website: http://www.zopnow.com/

Job Location: Bangalore

Salary: INR 1.80 - 2.16 LPA

Desired Experience: Freshers + Experienced

Tentative Date of Interview: will be communicated post registration window is closed

Job Description:
-Handling incoming calls and making outgoing calls.
-Handling Email communication with customers and support functions
-Customer relationship management.

Skill Set Required:  
-Excellent verbal communication skills in English and Hindi
-Good Listening skills.
-Knowledge of customer service principles and practices.
-Customer service orientation.
-Attention to detail and accuracy.
-Problem solving ability.
-Target orientated.

* Only Male Candidates
   
Timing: Rotational Shift –
-6 am to 3 pm
-2 pm to 11 pm
*No late night or graveyard shifts.

Interview Process:
-Written Test
-2 Face to face Interviews

  • Job Responsibilities: Customer Support Executive / Sr. Customer Care Executive
  • Education: B. Pharm, B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.E-Com., B.Sc., B.Sc.(Hons.), B.Sc.(Hotel Management), B.Tech/B.E., BAF, BBA, BBI, BBM, BBS, BCA, BCM, BDS, BFIA, BFM, BHM 3 Yr., BHM 4 Yr., BIM, BIT, BJMC, BMM, BMS, Chartered Accountant, Diploma 1 Yr., Diploma 2 Yr., Diploma 3 Yr., LL.B, M. Pharm, M.A., M.A.(Hons.), M.Com.(Hons.), M.Phil., M.Sc., M.Sc. (Tech.), M.Sc.(Hons.), M.Tech./M.E., MBA, MBBS, MBE, MCA, MCM, MFM, MMS, MSW, P.G. Diploma 1 Yr., P.G. Diploma 2 Yr., P.G.D.B.A, P.G.D.B.M., P.G.D.C.A, Ph.D.
  • Work Ex: 0 - 2 yrs
  • Salary: 2.16 Lacs
  • Industry: ITeS/BPO

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