Sintha Pamel - Customer Support Executive - Imphal
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Sintha Pamel

Customer Support Executive

Sintha Pamel

0 - 2 Years   |   Confidential   |   Imphal
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Job Description
About the Company:
Sintha Pamel is a platform, an online marketplace and a point of contact created to give the best services that will meet our goal to solve the challenges of unorganized workforce, trust, availability, affordability, quality and time. For example, particularly in getting a plumbing and painting work done, hiring an electrician, repairman, masonry, home designer, architects, etc.

With such kind of platform, we are able to close the loophole of trust issue, unavailability of organised skilled professionals and irregularities in pricing standards.

This platform can ease an issue of in-house hiring for a start-up company in sectors such as construction, civil and electrical related areas.

Website: sinthapamel.com

Profile Offered: Customer support Executive

Job location: Mainpuri

Course Specialization: Any Graduate in Any Specialization

Desired Experience: 0 - 2 years

Roles and Responsibilities:
Handling calls, greet the incoming customers and convert them into leads.Provide accurate information about the products or services.Handle complaints, provide appropriate solution and alternatives and following up to ensure resolution within time limit.Keep records of the customer interaction and accounts.Essential qualifications:Having a degree, or high school diplomaHaving experience in handling calls and listening skills.Proven customer support experience.Excellent communication and presentation skills.Fluency in speaking English and Meiteilon/ Manipuri.


Education:

B.Com., B.Sc., B.Tech/B.E., BCA

Work Experience:

0 - 2 Years

Salary

Confidential

Industry

ITeS/BPO
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