Customer Support Executive
ProYuga Advanced Technologies Limited
0 - 3 Years
|
1.2 - 3.6 LPA
|
Hyderabad
Create a professional resume and increase your chances of landing this job.
Analyze your resume and get a detailed feedback to make it better.
Get a realistic interview experience and feedback while at home using our AI-based tool.
Job Description
About the Company:
ProYuga Advanced Technologies Ltd. develops transformative products in Virtual, Augmented and Mixed Reality. ProYuga has launched its first product iB Cricket, a new format of cricket, in the presence of Shri Ram Nath Kovind, Hon'ble President. iB Cricket is a vSport which provides the world's most immersive Virtual Reality cricket experience. iB Cricket is developed by a team of young graduates from premier institutes like IITs, IIMs, IIIT Hyderabad, etc. For more details, visit our website.
Website:www.proyuga.tech
Job location:Hyderabad
Desired Experience: 0-3 Years
Target Batch Passout: 2014 -2017
Salary: INR 1.2 LPA - INR 3.6 LPA
(The final CTC will depend upon candidate’s performance in the interview and will be at the company’s discretion)
Course Specialization:Any Graduate
Tentative date of interview: Will be communicated post registration window is closed.
* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.
Job Description & Skill Set Required:
-Prompt response to customer inquiries through chat/Email/call
-Identify and assess customers’ needs, and resolve their queries
-Provide accurate, valid and complete information by using the right methods/tools
-Follow communication procedures, guidelines and policies of the company
-Build sustainable relationships and trust with customers through open and interactive communication
-Take the extra mile to satisfy customer needs
-Languages: Ability to read, write and speak English and Bengali/ Marathi. Knowing Hindi would be an added advantage
-Patient, empathetic, and communicative
-Proven customer support experience or experience as a client service representative would be an added advantage
-Should have good verbal and written communication skills
-Strong phone contact handling skills and active listening
-Ability to multi-task, prioritize, and manage time efficiently.
Interview Process:
-HR rounds
Last date to apply: 02 May 2018
Education:
B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.Des, B.Sc., B.Sc.(Hons.), B.Sc.(Hotel Management), B.Tech/B.E.
Work Experience:
0 - 3 Years
Salary
1.2 - 3.6 LPA
Industry
ITeS/BPO
