Customer Support Executive Fresher Jobs In Noida, Masters India
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Masters India

Customer Support Executive

Masters India

0 - 0 Years   |   3 - 4 LPA   |   Noida
Expired
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Job Description
About The Company:
Masters India is a GST Suvidha Provider (GSP) appointed by Goods and Services Tax Network (GSTN), a Government of India enterprise. Our mission is to build intuitive software solutions for complex problems faced by businesses across the globe. We are fulfilling our mission by offering tax and financial automation products to enterprises.

Most enterprises today use an ERP designed to turbocharge their business, yet, compliance work is still done manually on spreadsheets and through government portal, which fails to meet the most demanding requirements of a modern enterprise. We, therefore, offer advance compliance automation solutions to enterprises that reduce their compliance work, increase work accuracy and improve ease of doing. We have already successfully processed 6 million plus sales invoices, 2 million plus e-way bills and have helped file billions in taxes.

Website: https://www.mastersindia.co

Job Location: Noida

Desired Experience: Freshers

Course Specialization: BE/ BTech (CS/IT/Electronics) | BCA/MCA | BSc/MSc(Computers)

Target Batch: 2021,2022

Stipend: INR 20,000

Salary: INR 3-4 LPA

Tentative date of interview: August/September

Tentative date of joining: Immediate

Job Description:

Responsibilities:
- Onboard enterprise customers for solutions delivered by Masters India.
- Act as a Project Manager for integration projects undertaken for enterprise customers.
- Maintain highest standards of customer support.
- Follow up for resolution with DEV/QA team on the technical issues raised by the customer.
- Continuous customer success approach with zero attrition to be ensured.
- Filing GST Returns for enterprise customers.
- Providing Reconciliation Statement to the clients.
- Resolving queries related to E-invoice and EWB for clients.

Skills Required:
- Should have highly developed all round interpersonal skills.
- Should have impeccable communication skills.
- Excellent communication, presentation, networking and negotiation skills.
- Customer service oriented with a positive, well-motivated attitude.
- Conscientious, hard-working and driven mindset to improve sales and activity performance beyond targets.

Interview Process:
- Online Assessment
- Interview Round -1
- Manager Interview


Education:

B.Sc., B.Tech/B.E., M.Sc.

Work Experience:

0 - 0 Years

Salary

3 - 4 LPA

Industry

IT
Expired
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