Customer Support Executive

Hash Connect Integrated Services Pvt Ltd

0 - 2 Years |

1.2 - 1.8 LPA |

Bengaluru

Expired

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Job Description

About Us:

Hash Connect is an experiential & digital marketing agency thriving to give a new direction to consumer interactions and engagements. Engagements with Digital & Mobile marketing at the forefront of marketing communication, we explore opportunities for seamless integration of online and offline strategies.
Tech Evangelists at Hash Connect have been constantly working on innovating newer ways to reach out to masses with mobile led innovations being at the heart of it. Besides, developing & designing website, the core expertise lies in developing complex MIS and CRM tools, web and mobile applications, cross platform data utilization tools and voice solutions.
We operate out of Bangalore, reaching out to the far corners of South India. Since our inception, we have been instrumental in implementations reaching out to over 45 towns in South India for our clients.

Website: http://www.hashconnect.in/

Salary: INR 1.2 LPA – INR 1.8 LPA

Job Location: Bangalore

Desired experience: 0-2 Years

Tentative date of interview: Will be communicated post registration window is closed

Tentative date of joining: Immediate

Job Description:

Project 1: Language Skills: Fluent in English, Hindi, Tamil, Kannada,Telugu

Project 2: Language Skills: Fluent in English, Hindi, Bengali, Oriya

Primary Skills: Fluent in Any One of The Project Language Skills Above, telephone etiquette, and Microsoft Excel

The primary responsibilities of a Customer Support Executive would be:

- Handling Non-sales calls (In bound & out bound calls).
- Answer calls professionally to provide information about products and services, obtain details of customers and schedule/ cancel/ remind appointments.
- Keep records of customer interactions and transactions, capturing details of inquiries, and remarks, as well as actions taken. Process requests, forms and applications.
- Maintain up-to-date client records using a variety of internal systems and using Excel, Outlook, and the current database and real time reporting of the same.

Interview Process:

Interview

Education:

B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.E-Com., B.Sc., B.Sc.(Hons.), B.Sc.(Hotel Management), B.Tech/B.E., BAF, BBA, BBI, BBM, BBS, BCA, BCM, BDS

Work Experience:

0 - 2 Years

Salary

1.2 - 1.8 LPA

Industry