Gonoise - Customer Support Executive - Gurgaon
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Home keyboard_arrow_right Jobs in India keyboard_arrow_right Fresher Jobs keyboard_arrow_right Fresher Jobs in Gurgaon keyboard_arrow_right Customer Support Executive
Gonoise

Customer Support Executive

Gonoise

0 - 2 Years   |   Confidential   |   Gurgaon
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Job Description
About the Company:
GONoise is a tech-driven brand that puts the hottest mobile accessories in the hands of young In-dian consumers. The Gurgaon based brand was founded by Amit Khatri & Gaurav Khatri, in 2014.
Noise started its journey with smartphone cases,later diversifying into Smart Wearables, Action Cameras, Portable Speakers, Bluetooth Headphones and Wireless Chargers.Noise currently has a lineup of 12 technology accessories,in addition to over 500 smartphone case designs for more than 150 smartphone models.GoNoise has been listed as a bestselling brand on Amazon and Flipkart, for four years in a row.

Website: www.gonoise.com

Profile Offered: Customer Support Executive

Job Location: Gurgaon

Course Specialization: Any Graduate or Post Graduate

Desired Experience: 0 - 2 years

Skills and Qualifications:

1. 0-2 years of experience in Customer Service. (Preferably online)
2. Any Graduate or Post Graduate with Computer Knowledge is must.
3. Should have good communication and interpersonal skills.
4. Should be confident and quality focused
5. Excellent verbal and written communication skills
6. Must have strong conceptual knowledge
7. Must be customer centric.
8. Must have patient.
9. Mail Communication and Tele-Call Ration would be 70:30.

Roles and Responsibilities:

1. Manage customer service operations and ensure customer satisfaction by achieving delivery and service quality norms.
2. Co-ordinate with our warehouse team in executing orders.
3. Troubleshoot issues and ensure smooth operation.
4. Respond to emails within designated SLAs.
5. Work with the warehouse and order processing team to clear occasional operational bottleneck.
6. Regular follow-ups regarding issues queries and operations with concerned person.
7. Handle all issues and queries of customers through mail, phone, letter interaction.

To know more,please visit www.naukri.com/job-listings-Customer-Support-Executive-Gonoise-com-Gurgaon-0-to-2-years-150519003048?src=jobsearchDesk&sid=15626722395663&xp=23&px=1


Education:

B.Com., B.Sc., B.Tech/B.E., M.Tech./M.E.

Work Experience:

0 - 2 Years

Salary

Confidential

Industry

ITeS/BPO
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