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Customer Support Executive
About The company
Pushing yourself through a crowd of people to get out at your station. Plunging into a bus hoping you'll be that last guy that fits in. Fighting with 10 rickshaw guys to take you to your nearest bus-stop. This has to stop - and they are here to stop it. Cityflo brings you the commute to work you deserve. Try their services out (they have a free trial period - no catches here), and experience the comfort of a private vehicle for the price of much less.
Cityflo is an IIT alumni urban transportation startup focused on solving the daily commute problem using technology and data. They are addressing a problem that affects millions of people twice a day, every day.
Desired experience: 0 - 1 Year
Course Specialization: B.E/B.Tech/BBA/BA
Training/Probation Period: none
Salary: INR 3 LPA
Date of Joining: Immediate
- Multiple Face to Face Rounds
Tentative Interview Date*: Will be communicated post registration window is closed.
*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.
- Attend customer calls catering to following aspects of the service:
1. Service info
2. Help with using the service/app
- Understand customer details - demographic, area, problems - analyze and give feedback to the product team
- Very good communication skills in both English & Hindi
- Logical bent of mind to assimilate customer requirements and communicate with team
- Job Responsibilities: Customer Support Executive
- Education: B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.E-Com., B.Sc., B.Sc.(Hons.), B.Tech/B.E., BBA, BBM, BCA, BCM
- Work Ex: 0 - 1 yrs
- Salary: 3 Lacs
- Industry: IT