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Customer Support Executive

City Flow
Experience0-1 years  |  Salary3-3LPA  |  Job locationMumbai

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Job Description

About The company

Pushing yourself through a crowd of people to get out at your station. Plunging into a bus hoping you'll be that last guy that fits in. Fighting with 10 rickshaw guys to take you to your nearest bus-stop. This has to stop - and they are here to stop it. Cityflo brings you the commute to work you deserve. Try their services out (they have a free trial period - no catches here), and experience the comfort of a private vehicle for the price of much less.

Cityflo is an IIT alumni urban transportation startup focused on solving the daily commute problem using technology and data. They are addressing a problem that affects millions of people twice a day, every day.

Website: https://cityflo.com

Desired experience: 0 - 1 Year

Course Specialization: B.E/B.Tech/BBA/BA

Batch: 2013/2014/2015

Training/Probation Period: none

Salary: INR 3 LPA

Bond: None

Date of Joining: Immediate

Interview Process:

- Multiple Face to Face Rounds

Tentative Interview Date*: Will be communicated post registration window is closed.

*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:

- Attend customer calls catering to following aspects of the service:

1. Service info

2. Help with using the service/app

- Understand customer details - demographic, area, problems - analyze and give feedback to the product team

Skills Required:

- Very good communication skills in both English & Hindi

- Logical bent of mind to assimilate customer requirements and communicate with team

  • Job Responsibilities: Customer Support Executive
  • Education: B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.E-Com., B.Sc., B.Sc.(Hons.), B.Tech/B.E., BBA, BBM, BCA, BCM
  • Work Ex: 0 - 1 yrs
  • Salary: 3 Lacs
  • Industry: IT
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