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BE THE CHANGE MEDIA PRIVATE LIMITED

Customer Support Executive

BE THE CHANGE MEDIA PRIVATE LIMITED

0 - 1 Years   |   1.5 - 2.5 LPA   |   Pune
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Job Description

About The Company:
Be the Change is a young startup that is part of the growing Powai startup culture. We are building digital jukeboxes for social venues, bars, pubs, etc. We are working towards ensuring the music at the venues is crowd sourced because it’s about time people control the music.

Website:bcjukebox.in

Salary:1.5 LPA-2.5 LPA

Desired Experience:0-1 Year

Tentative Date Of Joining:Immediate

Interview Process:
-Telephonic Interview
-Face to Face round

Job Description:
-Oversee and develop strong client relationship in order to grow business opportunities
-Ensure smooth adoption at the client venues for a successful trial
-Work with clients to move through different stages viz. Early adoption, first value, champion clients
-Monitor and analyse the usage by clients to ensure customer satisfaction and provide feedback to the product team
-Work with the Business Development team to better predict the customer lifecycle
-Track and resolve product & technical issues of the client

Skills Required:
-Excellent written and verbal communication
-Very organized and detail oriented
-Confident and Polite
-Commitment towards company and work
-Honest and Enthusiastic
-Curious to learn
-Proactive


Education:

B.Sc., B.Tech/B.E.

Work Experience:

0 - 1 Years

Salary

1.5 - 2.5 LPA

Industry

ITeS/BPO

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