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Customer Support Executive

Zeb IT Service Pvt Ltd
1-4 years  |  1.75-3LPA  |  Ahmedabad

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Job Description

About the Company:
Zebpay is India's first and biggest bitcoin exchange (previously BuySellBitco.in). Users can buy / sell bitcoins using our App available on Android and iPhone.
We are a strong team with vision to spread bitcoin concept in India, believing it has potential to bring technological disruption in financial infrastructure. Zebpay has the technical expertise to work on blockchain which is the main technological innovation of bitcoin and a rare commodity in this young industry. We have also been voted as the best new bitcoin company globally at CoinAgenda 2014, Las Vegas. Bitcoins backend technology, blockchain recently got a huge mention in RBI's financial inclusion report.

Website: https://www.zebpay.com/

Desired Experience: 1 - 4 Years

Last Date to Apply : 26-02-2016

Tentative date of joining : will be communicated post registration window

Salary : INR 1.75 - 3.00 LPA

Job Description and Skill Set Required:   
- Provide Voice as well as Non Voice Support to Clients.
- Handling calls and resolving the queries.
- Provide Chat as well as Email Support.
- Provide Back end services to Clients .
- Need to maintain Accuracy in Reports.
- Maintain healthy relationship with Clients.
- Graduate or Post Graduate
- Fluent English (Written & Oral)
- Quick Learner and adaptable
- Should be aware about the current trends and latest technologies
- Go Getter
- Passionate and Enthusiastic about Work.

Interview Process:
- HR Round

  • Job Responsibilities: Customer Support Executive
  • Education: B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.Sc., B.Sc.(Hons.), B.Tech/B.E., BBA, BCA
  • Work Ex: 1 - 4 yrs
  • Salary: 3 Lacs
  • Industry: IT

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