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Customer Support Executive

Go Paisa NetVentures Private Limited
0.6-1 years  |  1.8-1.8LPA  |  New Delhi

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Job Description

About The Company:
GoPaisa.com has a mission to revolutionize the online shopping experience of Indian consumers and help them shop smart. Gopaisa.com provides cashback and coupons on an extensive range of products and services such as travel, lifestyle, apparels, electronics and the list goes on.They bring you the best offers from the widest range of online retailers and provide the most efficient service treating customer as the king.

Website: http://www.gopaisa.com/

Salary: INR 1.8 LPA

Desired Experience: 6 Months – 1 Year

Tentative Date Of Joining: Immediate

Interview Process:
-Face to face Interview

*Please Note that the exact date and venue of interview will be communicated to you post registration process is over. The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:
-Answer calls and respond to emails
-Handle customer inquiries both telephonically and by email
-Manage and resolve customer complaints
-Follow up customer calls where necessary
-Document all call information according to standard operating procedures
-Complete call logs
-Produce call reports

Skills Required:
-Good Communication skills Required (Hindi as well as English)
-Confident
-Knowledge of e-commerce
-Presentable skills

  • Job Responsibilities: Customer Support Executive
  • Education: B.Sc., B.Sc.(Hons.), B.Tech/B.E., BAF
  • Work Ex: 0.6 - 1 yrs
  • Salary: 1.8 Lacs
  • Industry: IT

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