Customer Support Associate

About the Company:
At Login, we offer a comprehensive array of outsourcing & implementing enterprise solutions in an increasingly competitive and uncertain economic climate poses complex organizational challenges. We deliver customized, accountable and innovative solutions that result in the best service experience. This creates a competitive advantage for your company by having a flexible partner that understands the impact to your core business, and focuses driving a measurable return on investment. Our integrated services platform combines dedicated, accountable professionals, process management tools, technology and consistent processes with our outstanding local market knowledge.

Website:http://logintech.co.uk

Job Location:Ahmedabad

Desired Experience: 1 - 2 Years

Target Batch Passout: 2014-2015

Last Date to Apply: 25-07-2016

Course Specialization: B.C.A, B.B.A, B.Com, B.Sc, B.A

Tentative date of joining: Immediate

Tenative date of interview: Will be communicated post registration window

Salary: INR 2.4 LPA ( Depending upon the candidates skills and knowledge)

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description and Skill Set Required:

- Excellent Communication skill in English verbal and listening skills
- Good typing skills
- Able to interpret needs and articulate best responses
- Able to deliver good rebuttals
- Good command of grammar and spelling
- Able to mirror the caller’s style
- Must have the ability to communicate clearly with clients at varying levels, conceptually and tactically.
- Good verbal/written communication skills.
- Should be open to work in 1St and 2nd Shift environments.
- You can take handle customer, and love serving with a smile.
- You have good oral/written communication skills
- You are innately curious, and take time out to keep up with industry trends
- Work directly with customers via telephone, and email to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services
- Educates customers on product offerings and services to improve their business and explains pricing and answers questions from customers building value in the customer relationship.
- Thorough knowledge of internet.
- Superior closing skills.
- Basic knowledge about internet and online advertisement.
- Continued product education to better service customer calls
- Able to multi-task
- Excellent Communication skill in English verbal and listening skills
- Good typing skills
- Able to interpret needs and articulate best responses
- Able to deliver good rebuttals
- Good command of grammar and spelling
- Able to mirror the caller’s style

Interview Process:
- HR Round
- Final Round