Customer Success Manager

About The Company :
FeetApart is a personalized social wellness platform for organizations and employees. For basic understanding, consider it as a gamified social network for health & wellness within an organization, aimed at improving employee productivity & health. Employees connect with other fitness apps, form teams, set wellness/fitness goals, track daily steps & activities and earn points. Points will be redeemed into rewards. FeetApart offers wellness experts’ advice to all employees and personalized plans and goals.

Website : feetapart.com

Job Profile : Customer Success Manager

Job Location : Bangalore

Desired Experience : 4 - 5 years

Course Specialization : BBA/BA/BCA/B.COM/BSC/Any Graduate    

Training Period : None

Batches : 2011/2010

Salary :  INR 5 - 7 LPA + Equity: 0.5 to 1.5% (The salary depends on the quality/skills/performance of the candidates in the interview rounds )

Bond : None

Date of Joining : Immediate

Tentative Interview Date*: Will be communicated post registration window is closed.

*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Skills Required :

-You love interacting with people and helping them in whichever way you can. This role would need you to be people friendly, likeable and willing to go the extra mile to help our users and customers train, engage and address their concerns.

-It will be really helpful if you are passionate towards health and fitness since feetapart is a health and lifestyle platform.

-Obsession with quality and customer experience.

Qualifications :

-Bachelors/Master Degree in Computer Science/IT or related field.

-4+ years of professional experience in Production environment.

Interview Process :

-Face to face followed by HR Round/Situational Round