Customer Success Intern

About The Company:
Twin is the pioneer of precision health platform, used by doctors to safely reverse diabetes and chronic diseases. The Twin platform uses Artificial Intelligence and Internet-of-Things technologies to holistically and precisely measure and repair the damaged metabolism, which is the root cause of diabetes and chronic diseases. Doctors use Twin to safely reverse diabetes by normalizing sugar, stopping medicines, and revitalizing patients with health and happiness. Twin is headquartered in California, USA and Chennai, India.

Website: www.twinhealth.com

Job Location: Chennai/Bengaluru

Desired Experience: 0-1 Year

Course Specialization: B.E./B.Tech/B.Com/B.Sc/BBA/MBA

Target Batch: 2019-20

Internship Period: 6 months *with a possibility for PPO

Salary: Fixed: INR 7000 per month
        Variable: INR 8000 per month(Based on performance)
(The final CTC will depend upon candidate's performance in the interview and will be at the company's discretion)

Tentative date of interview: Will be communicated post registration window is closed

Tentative date of joining: Immediate

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description & Skill Set Required:
- Should be passionate about customer success and be able to understand and analyze consumer insights.
- Should have high level of ownership with daily tasks including – Patient Interviews, NPS Metrics, Unresolved Complaint Resolution, Dis-enrollment Risk Management, Patient Counselling for Renewal, Dashboard Monitoring, Daily MIS, Referral Program

Interview Process:
- Online Test – Mettl
- Interview – 2 Rounds